Once we have received a completed application, the following steps occur.
1. When we receive your completed application, we begin to process the details. If we have to query anything, we will contact you to find out more information.
2. After processing your application, we will send you a welcome letter that lists your choices. Please check the information carefully and let us know immediately if anything is not correct by contacting our Customer Service Unit. If you haven't received your letter within 14 days from sending your application to us, please contact our Customer Service Unit.
You can view your application in Track using your Personal ID and the same username and password you used to apply. Your username is printed on your welcome letter.
3. Once your application is processed, universities and colleges can access it online. They can view your application, but they will not see where else you have applied. They will only see any other choices after you have replied to your offers. Universities and colleges may contact you to tell you that they are considering your application. Not all of them do this, so don't worry if you don't hear from some of your choices.
4. The universities and colleges will consider your application against their own admissions criteria. Each has their own criteria and their own ways of working, so you can expect to hear from them at different times: you may be contacted within a very short period of time or it may be some months before you hear anything. They will decide whether to offer you a place or not and will send their decision to us. Decisions will be displayed in Track as soon as we receive them. More about offers
As you go through the application cycle, you will receive standard letters depending on the status of your choices, decisions and replies.
If you've provided a verified email address, the AS3, AS4 and AS6 letters will be available online in Track instead of sent in the post.